Servicing & Maintenance (Existing Customers)

Image of coffee machine servicing and cleaning. | Complete Coffee

At Complete Coffee, we sternly believe that servicing is of the upmost importance. As coffee equipment suppliers, it is impossible for our client’s to achieve success if they do not have the options available to ensure maximum up-time for their equipment and consistency of their product. All of our account executives have the skills available to service your machinery on the spot.

You will see a company representative bi-weekly if not weekly. As coffee equipment suppliers for you business, we are always around to assess if we can do more for our clients and their business needs, we challenge you to ask for more.

***Available only to our existing customers***

 

24/7 Commercial Coffee Equipment Repair

If your equipment goes down, or even if you just believe there is an issue, we will be there to deliver coffee machine repairs and servicing as soon as humanly possible with our after hours service. Time is money, we know that and pledge to you quick and reliable coffee manchine repairs and servicing to get you back to doing what you do best (running your business).

***Available only to our existing customers***

Image of coffee cup with wrench drawn into powder. | Complete Coffee
Image of two people shaking hands over a cup of coffee. | Complete Coffee

Direct contact

At your disposal is your account representative at all hours of the day, call them up and discuss any coffee machine repairs and servicing needs you might have. Simple grind adjustment, a visit to inspect something or anything you might need we have the tools to assist.

***Available only to our existing customers***

Coffee Machine Servicing Included in Package

Don’t pay a cent for your regular coffee machine repairs and services, when you sign on make it a part of the negotiations so that you can manage your business costs as they arise. Nobody like hidden costs, we are here to simplify the coffee portion of your business.

You will see a company representative bi-weekly if not weekly. We are always around to assess if we can do more for our clients and their business needs, and we challenge you to ask for more.

***Available only to our existing customers***

Image of coffee machine servicing by man. | Complete Coffee

Coffee Equipment Suppliers FAQs

  1. Do you offer after hours servicing?
    Yes. Complete Coffee offer 24/7 servicing for emergency breakdowns and repairs. This includes public holidays and call outs when you least expect it.
  2. What type of coffee is used in commercial coffee machines?
    If you are using a commercial espresso machine, then roasted coffee beans are best to use in combination with a coffee grinder to grind your beans freshly as required. There are many different levels of equipment grades you can look at pending the volume your business will need – from a 1 group machine and mini grinder to a 3 group machine with numerous grinders.
  3. Do you offer equipment packages?
    Yes. There are many packages we are able to offer specifically suited for a variety of businesses, from hotels and cafes to restaurants and also options for catering and offices.
  4. Why are espresso machines so costly?
    There are many running components of a good quality coffee machine, mainly the parts and materials used to build it and the availability of parts. Branding is another component why some machines (although similar in build) cost more than others. It is important to research and understand your requirements as there are machines available at lower costs.
  5. Why is it important to have a maintenance plan in place for coffee equipment?
    Coffee machines are an investment, just like a motor vehicle is. If you regularly service and maintain your equipment like you service your car, then the risk of breakdowns is lowered and you can control your business running costs.
  6. Is there much involved when planning where to put your coffee machine?
    Yes. It is important to know the layout of your coffee station as most commercial machines need plumbing and electricals organised. Our team can assist in this planning with you and offer the best solutions.